Policy

This privacy policy is effective as of March 12th, 2005.

Information Collection and Use
Blue Ridge Hydroponics & Home Brewing is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number.

Order
Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

Cookies
We customize certain Web page content based on your browser-type or other information provided by our cookie. If you reject the cookie, you will still be able to browse our site; however, you will be unable to use our shopping cart and purchase items. This is because cookies are required by the shopping cart to retain the necessary information to process your order. If you disable cookies, Blue Ridge Hydroponics & Home Brewing will be unable to accept your order online. We do not share any personally identifiable information provided by this cookie with any third party. Cookies are used only for the purpose of providing you with a personal experience at Blue Ridge Hydroponics & Home Brewing.

Log Files
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.

Sharing
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

In the interests of creating a safer marketplace, Blue Ridge Hydroponics & Home Brewing will disclose its customers’ personally identifiable information to law enforcement or third party fraud protection companies whenever such disclosure is required by state or federal law.

Links
This website contains links to other sites. Please be aware that Blue Ridge Hydroponics & Home Brewing is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Security
Blue Ridge Hydroponics & Home Brewing takes precautions to protect its customers’ information. When you submit sensitive information via the website, your information is protected both online and offline.

When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry – SSL. Blue Ridge Hydroponics & Home Brewing uses the most advanced form of SSL software available.

Access to all of our users’ information is restricted. Blue Ridge Hydroponics & Home Brewing operates in a secured and locked facility that requires all employees to check in and wear valid ID badges. Security cameras are positioned throughout the building in conjunction with multiple alarm systems. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you wish to have your financial information removed at the time of your order, you may opt to have your financial information deleted from our records upon completion of your order. Otherwise, you may contact us at fran@blueridgehydroponics.com or call us at (540) 265-2483 to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.

All Blue Ridge Hydroponics & Home Brewing servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is also restricted and protected. The servers on which we store personally identifiable information are kept in a secured environment, inside a secured and locked room. Only personnel with proper security clearance have access to these restricted areas. Tape backups are not permitted to leave the premises without prior authorization.

All employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and of what they can do to ensure that our customers’ information remains protected.

If you have any questions about Blue Ridge Hydroponics & Home Brewing’s security practices, you can send us an e-mail at fran@blueridgehydroponics.com.

Special Offers
Our special offers are sent only to customers who grant Blue Ridge Hydroponics & Home Brewing permission to send them such information.

To honor the privacy of our users, we offer the option to not receive these types of communications. At the time of your order, you may opt to not receive special offers and news by clicking the appropriate field. Furthermore, all special offers are sent via e-mail and have a “remove link” if you wish to no longer receive special offers and news. Otherwise, customers may occasionally receive information on products, services, special deals or news. Please see the Choice/Opt-out section below for further details on how to be removed from our mailing list should you choose to be removed.

Notification of Changes
If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail. Users can then choose to allow or to not allow Blue Ridge Hydroponics & Home Brewing to use their information in this different manner. Unless Blue Ridge Hydroponics & Home Brewing provides a notification of this kind and receives your permission, Blue Ridge Hydroponics & Home Brewing will only use information in accordance with the privacy policy under which the information was collected.

If you have opted out of receiving communications from Blue Ridge Hydroponics & Home Brewing, you will still be able to view news of policy changes at Blue Ridge Hydroponics & Home Brewing. Otherwise, you may e-mail us at fran@blueridgehydroponics.com or call us at (540) 265-2483 to ask about changes and updates.

Copyright
All content included on this site, such as text, graphics, logos, button icons, images, data compilations, and software, is the property of Blue Ridge Hydroponics and Home Brewing or its content suppliers. The compilation of all content on this site is the exclusive property of Blue Ridge Hydroponics and Home Brewing.

License and Site Access
Blue Ridge Hydroponics and Home Brewing grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Blue Ridge Hydroponics and Home Brewing. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, or resold without express written consent of Blue Ridge Hydroponics and Home Brewing. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Blue Ridge Hydroponics and Home Brewing and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Blue Ridge Hydroponics and Home Brewing’s name or trademarks without the express written consent of Blue Ridge Hydroponics and Home Brewing. Any unauthorized use terminates the permission or license granted by Blue Ridge Hydroponics and Home Brewing. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Blue Ridge Hydroponics and Home Brewing so long as the link does not portray Blue Ridge Hydroponics and Home Brewing, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Blue Ridge Hydroponics and Home Brewing logo or other proprietary graphic or trademark as part of the link without express written permission.